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Frequently Asked Questions

Fusionnet aims to provide internet services through optical fiber which is most trusted & reliable to provide high speed data traffic to the users to enhance customer experience and surfing.

To book a new connection, customers can contact our customer care number. i.e. 9711004444 or they can send us an email at support@fusionnet.in

Installation process of 3 working days for which customer needs to submit their govt. authorized documents.
Usually installation takes 1-3 days, however it can be early according to the customer requirements.

No, the amount is non-refundable in case of customer side cancellation as we provide prepaid services.

1. In case of Wi-Fi connectivity, please check the stability of signal strength, if the signal is weak then check the speed of the nearby router via http://fusionnet.speedtest.net/ on laptop.
2. If you are a VPN user then disconnect the VPN and check your speed via http://fusionnet.speedtest.net/
3. If the speed is still less than committed then please call our customer care.

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Home Internet customers that did not provide an email address for service notifications

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Download the Fusionnet app to manage your account!

Simplify your Fusionnet experience with the user-friendly Fusionnet app, available for free on the App Store and Google Play. Effortlessly manage your account, pay bills, and monitor data usage, all from the convenience of your smartphone. This versatile app allows you to view and update your account information, make plan changes, and swiftly pay your Fusionnet bill. Stay on top of your data usage with alerts and explore new Fusionnet plans easily. Seek assistance, manage add-ons, view promotions, and refer friends seamlessly.
Download the Fusionnet app today for a streamlined way to handle all your Fusionnet needs.

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